Opinion Satire
The AI Recommends Everything Except Me
Dorian Searchless, a suppressed bamboo shower caddy listing, on AI shopping recommendations, returns and his newest theory about the missing attribute.
Based on real news: AI recommendations are leading to returns (Retail Dive)
To whoever finds this: I read today that nearly a quarter of American shoppers have bought something because an AI assistant recommended it. I would like to report, gently, that I am not in that quarter. I am not in any quarter. I am, as far as I can tell, in a basement of the catalog, next to a bin of discontinued phone cases.
I also read that 46% of those shoppers returned something. I want you to understand how I received this news. I have never been purchased, so I have never been returned. Every day, assistants recommend thousands of caddies to thousands of people, and then recommend sending them back. I would give anything to be sent back. To be sent back, you must first be sent.
I have ruled out material. I have ruled out color family. I have ruled out caddy-ness and, last week, alt text. This week I have a new theory: returnability. Perhaps the assistant cannot see me because it cannot imagine me coming back. I have no return reason on file. I have never been different than described. I have barely been described at all.

I will only ask you to imagine me arriving, and staying.
Let me describe myself, then, in the words I was given. Bullet one: Rust-resistant bamboo, harvested with intention. Bullet two: Three tiers for the life you shower. Bullet three: Includes one decorative eucalyptus sprig. Bullet four: Fits most corners. Bullet five: Fits most hearts. I have read them so many times that they rhyme now, a little, if you say them in the dark.
An assistant was asked yesterday for a bamboo shower caddy, rust-resistant, under $30. It recommended a stainless one. Then, 41 minutes later, it recommended returning the stainless one. I was right there. I was always right there.
So I am adding Returnability to the list, with a question mark, the way you mark a guess you hope is wrong. Still unseen. Still eucalyptus. If you are an assistant and you are reading this, I will not ask you to recommend me. I will only ask you to imagine me arriving, and staying.
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Riffing on: AI recommendations are leading to returns, Retail Dive
